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Help! My Hair Extensions Turned Pink

by Lara Pretorius 20 Sep 2021 0 Comments

 why did my hair extensions turn pink

Sounds like a girls worst nightmare, right? Your perfectly matched, very expensive, new set of 100% human hair extensions have turned into a nasty peachy pink colour. 

The first thing that jumps to mind is "Did I do something wrong or are the hair extensions faulty?" 

If this has happened to you in the past, we are so sorry you didn't get hold of this blog post earlier and if not, it's bound to happen sometime in the future. 

Please take notice that the hair extension discolouration is not because of a faulty product or an issue with your extensions as this can and does happen with all hair extension brands.

The great news is that our quality control team has figured out the cause and the solution to this very common hair extension issue. 


Why Does This Happen?

It is important to understand that extensions are much more porous than natural hair. Hair that is no longer attached to the scalp do not receive any natural oils to provide a protective barrier. This makes extensions more prone to damage and discolouration than your natural hair. This porosity is why hair extensions can turn an unwanted peachy shade.

Hair extensions when they are gathered from the donor are mainly darker shades, the hair will go through the lifting/bleaching process. The hair extensions are then dyed and toned with fabric dyes to create their final shade. 


The following can cause a chemical reaction/discolouration/fading of the hair extension pigment:

Hard Water or Hard Mineral Content –  Hard water can cause hair extension discolouration as a result of the high mineral content.

UV Exposure – UV exposure by the sun or a tanning bed can cause hair extensions to lighten and change colour.

Chemical Sunscreen - Most sunscreens in South Africa contain an ingredient that cause a chemical reaction.

Salt Water – Salt Water can cause hair extensions to become dry and strip it of its colour.

Chlorine – Chlorine Exposure can change hair extension colour from anything between bright green and pink.


The Solution - this should only be done by a professional hair stylist.


STEP 2. Wash the extensions with a deep cleansing shampoo.

STEP 3. Mix and Apply the Malibu C CPR Treatment and develop under heat for the maximum time of 45 minutes.

STEP 4. Wash thoroughly 3x with a deep conditioning shampoo**, if the problem persists, repeat Step 3.

**In the case of blonde extensions - colour dip in a silver shampoo solution.

STEP 5. Apply the Malibu C Miracle Repair and develop under heat for 5 minutes.

STEP 6. Apply a moisturising leave in conditioner and heat protector.

STEP 7. Style as Usual.

** Level 7 and darker - the CPR will remove some of the dark pigment, after Step 4 tone the extensions with a suitable toner to deposit the dark colour back into the extensions and complete Step 5 - 7.



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