The Glam Ponytail 24"
PRICE INCLUDES 15% VAT
FREE SHIPPING
The Glam 24" Wrap Ponytail is made from High Heat Vegan Fibres that can be heat styled up to 180°C degrees.
Ready to wear
Our pre-styled, weatherproof ponytails are the easiest way to switch up your hair colour, style, length or texture without the commitment or harmful chemical & heat damage.
Instant Length & Volume
Our ponytails are super versatile for endless days of hair bliss. Express yourself by effortlessly styling them in a variety of ways for any occasion!
Time-Saver & Beginner friendly
No time or experience? This is a life changing hair hack for beginners & experts alike! It’s super fast & easy to apply by yourself in less than 60 seconds from anywhere!
Pickup available at ONLYPRO HEAD OFFICE
Usually ready in 24 hours
The Glam Ponytail 24"
Jet Black
ONLYPRO HEAD OFFICE
Pickup available, usually ready in 24 hours
26 Oaktree Avenue
Hazelwood
Pretoria
Gauteng
0081
South Africa
SHIPPING POLICY
All orders will be shipped the same day if payment is received before 12h00 Monday to Friday. No shipments will be sent to the courier company unless payment has been received in our bank account. No exceptions will be made. We never ship during weekends or public holidays. All shipments have real-time tracking and a verified tracking number so that you can track your items 24/7 with delivery confirmation. You will receive a shipment reference and tracking number once the order has been shipped. When shipped, tracking can take a few hours to update.
Orders are shipped with The Courier Guy
Please see the following regions for shipping times.
Gauteng Area – Next Day Delivery by 11:00
Major Centres – 1 – 2 days
Regional Areas – 2 – 3 days
If your order has not been delivered please contact us at orders@onlyprohair.com
RETURN POLICY
1. RETURNS
1.1 All Onlypro Professional Extensions (Pro Tapes, Pro Weft & O-Weft) come with a 14 day return policy. This does not include items sold on sales, All sale hair extensions are final sale and are not eligible for a return, refund or exchange.
1.2 All Ready to Wear Extensions from the Swift Collection are final sale and are not eligible for a return or refund. If a product has been unopened, unused and packaging undamaged with the hygiene security seal still intact you may exchange the product for a different colour.
1.3 Our Return Policy shall last for a period of 14 calendar days after purchase, the 14 Days shall be calculated from the day after the date of delivery.
1.4 If 14 days have gone by since your purchase, unfortunately, we can’t offer you a return or exchange.
1.5 To be eligible for a return, your item must be unused, undamaged, in its original packaging and in the same condition that you received it.
1.6 To complete your return we require the completed Return/Exchange Form, no returns or exchanges will be processed without the required return form.
1.7 Any item not in its original condition, is damaged or missing parts for reasons not due to our error are not eligible for return.
1.8 Any item that is returned more than 14 days after delivery is not eligible for a return/exchange.
2. REFUNDS (if applicable)
2.1 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2.2 f you are approved, and you are eligible for a refund, the funds will be automatically be returned by the payment type used for the purchase, credit card refunds may take up to 7 - 9 days to reflect in your account. Refunds will exclude payment charges and courier costs.
2.3 Late or missing refunds (if applicable)
2.4 If you haven’t received a refund yet, first check your bank account again.
2.5 If you’ve done all of this and you still have not received your refund yet, please contact us at accounts@onlyprohair.com.
2.6 Sale items (if applicable)
2.7 Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.
3. EXCHANGES
3.1 We will only exchange items that have been unopened, unused and in it’s original packaging and condition. If we have found that the item has been used or opened it will not be eligible for an exchange.
4. SHIPPING YOUR RETURN OR EXCHANGE
4.1 The product can be returned by hand or by courier to our head office at 26 Oaktree Avenue, Hazelwood, Pretoria
4.2 You will be responsible for paying for your own shipping costs for returning and exchanging your item. Shipping costs are non-refundable. If you receive a refund, the courier cost for shipping the original order will be deducted from your refund.
4.3 We do not guarantee that we will receive your returned item, we will not accept any damage or loss for lost packages that did not reach our office. You should consider using a trackable shipping service or purchasing shipping insurance.
WARRANTY POLICY
WARRANTY POLICY
IN ORDER TO QUALIFY FOR A CLAIM UNDER THE WARRANTY POLICY, YOUR WARRANTY MUST BE REGISTERED WITH THE ORDER NUMBER AND RELEVANT BATCH CODES. IF YOU DID NOT REGISTER YOUR WARRANTY WITHIN 30 DAYS OF THE DATE THAT THE ORDER WAS FULFILLED YOU WILL NOT QUALIFY AND YOUR CLAIM WILL BE REJECTED.
1) All Onlypro Professional Extensions (Pro Tapes, Pro Weft & O-Weft) come with a limited prorated 120 day guarantee against manufacturing defects. This does not include items sold on sales, All sale hair extensions are final sale and are not eligible for a warranty.
2) All Ready to Wear Extensions from the Swift Collection are final sale and are not eligible for warranty under our warranty policy.
3) After 120 days from the date as on the original invoice the hair guarantee will be considered expired, claims that are past the 120 days will be rejected, no exceptions will be made.
4) All merchandise claimed as defective must be sent back within 120 days, our RETURN PROCESS as set out on our return form should be followed.
5) Our Quality Control team will inspect the hair and determine if the hair is in fact defective and you will receive a detailed damage report on the findings.
*ALL HAIR EXTENSIONS THAT ARE CLAIMED AS DEFECTIVE MUST BE SENT BACK FOR INSPECTION, NO EXCEPTIONS WILL BE MADE.
6) A manufacturing defect includes inversion, excessive shedding or a known batch issue.
7) In the event a manufacturing defect is found, we reserve the right to issue a partial credit, prorated based upon factors such as length of time the extensions were worn and used and/or the length of time between the claim date and the original date of purchase. This discretion rests solely on Onlypro Hair, NO REFUNDS WILL BE MADE.
8) As with all human hair colour services, colours with an ash or red undertone will fade, fading on these colours will not be considered a manufacturer defect. Blonde colours should be treated with a silver/purple shampoo to maintain ash undertones.
9) Onlypro Hair will under no circumstances communicate directly with a stylists’ customer, the return process should be dealt with directly through the purchased salon and stylist who performed the service.
THE LIMITED WARRANTY DOES NOT EXTEND TO THE FOLLOWING:
- Defects from hair purchased from a non-registered salon.
- Damage from excessive use of heat.
- Knotting and Matting of Hair due to improper care.
- Defects from improper application which includes but are not limited to, tape installation on the same day as a colour service, tape slipping, etc.
- Defects from improper use of the product (Not using proper hair care, not using the proper brush, colouring, cutting the wefts, etc)
- Defects from attempts to alter the extensions in any way from its original form (Colouring, Perming, Cutting)
- Excess use of heat, using heat on air dried extensions and improper care of the extensions.
(The temperature of heat tools should not exceed 170 degrees, heat protector should always be used.)
- Wefts shedding as a result of leaving the base of the weft wet, melting of bonds due to high heat or matting as a result of not brushing properly.
- Discolouration due to UV, mineral deposits, borehole water, hard water or sunscreen.
- Issues resulting from installation of a weft by an uncertified stylist.
- Colour changes on the bonds due to toning shampoos or conditioners.
- Fading of certain specialty colours, balayage, rooted and ash colours
The Glam Ponytail 24"
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The Glam Ponytail 24"
Sale price
Regular price
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Frequently Asked Questions
Experience the versatility of our Swift Vegan Fibre! Give your hair a curl as high as 180 degrees Celcius. After styling with heat, place the curled hair in your palm for about 5 seconds to cool down and set, then gently release.
To avoid any tangling, we recommend styling our Swift Vegan Fibre Pieces before attaching them.
Please note that while our vegan fibers can handle heat up to 180 degrees Celsius, applying heat to our pre-styled ponytail extensions will alter their unique texture permanently.
Hey, here's the scoop - synthetic hair is a no-go when it comes to dyeing.
If you want the lowdown on taking care of your SWIFT 2.0 VEGAN FIBRE hair, make sure to peep our super handy guide.
Absolutely! We suggest following our washing guide specifically designed for our awesome SWIFT 2.0 VEGAN FIBRE hair pieces. Just remember to wash only when necessary and allow them to air dry!
If you need further details on how to take care of your SWIFT VEGAN FIBRE hair, take a look at our incredibly useful guide.
Our hair solutions are crafted to cater to both beginners and experts with equal finesse. Easily and swiftly apply them at home or wherever you are, in just a matter of seconds!
Get ready to level up your hairstyle game!
Exciting news! We have some amazing plans in store for the future - our shade range is going to be expanded!
At our company, we value and appreciate the input of our fantastic community. We actively engage in conversations about our outstanding products and carefully consider all the feedback we receive. This helps us to create a diverse range of products that you'll absolutely adore.
We understand that everyone's preferences may differ, and if you don't find your perfect color match at the moment, we have an alternative solution. You can opt for our 100% Remy Human Hair in light blonde and have them professionally dyed to your desired shade by your stylist.
Remember to consult our colour matching experts first - they're always ready to provide personalized recommendations just for you!
PRO TIPS
READY TO WEAR EXTENSION AFTERCARE
HOW TO PROPERLY TAKE CARE OF YOUR SWIFT CLIP IN EXTENSIONS
UNTANGLE AND SMOOTH
To keep your locks looking sleek and silky, regular brushing is key. Just like your natural hair, our products may get tangled with use.
For optimal brushing of your SWIFT PONYTAIL, we suggest using our 2in1 PRO-BRUSH.
It's lightweight and user-friendly, with its varied bristle layers ensuring no strand goes unnoticed.
For those with curlier hair textures, we recommend a wide-toothed comb.
When it comes to brushing technique, divide the hair into sections. Place the product flat on a surface and spritz on a detangling spray to help eliminate and prevent knots and tangles. Then, begin brushing the hair approximately 10 cm from the ends. Use gentle, downward strokes. Once complete, move up 20 cm from the ends and repeat the process until you've gradually worked your way to the base.
Avoid brushing from base to ends to prevent split ends (because split ends are never fun!).
GET RID OF THE DUST
Clean your SWIFT VEGAN FIBRE PONYTAIL now and then, especially if they get really dirty. We don't recommend washing your hair pieces too often. Just give them a good wash when it's absolutely necessary!
You can use a mild shampoo or one specifically designed for wigs or synthetic fiber hair. Our Remy Human Hair products should be washed with a gentle sulfate-free shampoo. Please avoid vigorously rubbing or forming synthetic pieces into a ball while washing!
After shampooing, rinse thoroughly and apply a generous amount of moisturizing conditioner or hair mask. For the best outcome, let the conditioner or hair mask sit for about 5 to 10 minutes (or even overnight!). Avoid using heavy leave-in creams or oils.
Rinse the hair under cool running water until it feels silky smooth. Gently detangle any knots using your fingers.
It's absolutely crucial to allow your items to air dry, as using any other drying method might harm your gorgeous locks! Under no circumstances should you blow dry your hair pieces, as it could lead to damage.
STORING YOUR CLIP-INS
After removing your clip-in hair extensions, ensure that all of the clips are closed shut. When prepping your extensions for storage, we always recommend brushing them our first. Check our our extension brush.
Always make sure you store your extensions in a cool and dry place away from direct sunlight.
Also, ensure your extensions are completely dry when storing them to prevent mold and other bacteria from growing.